Vietnam Airlines
2.8star
12.4K reviews
1M+
Downloads
Everyone
info
About this app
Welcome aboard! All you need for your upcoming trip is packed in one app. Let’s explore Vietnam Airlines App’s main features:
1. Best airfare deals, additional services, and exclusive offers for App users are updated everyday
2. Book ticket easily in a few simple steps with multiple payment options
3. Get the latest flight updates at a glance and never miss your flight by simply allowing us to send notifications to your mobile device.
4. No more queuing at the kiosk, check in via App and simply save your boarding pass offline and you are ready to go!
5. Use booking reference to download movies and enjoy watching offline throughout your journey
6. Review and update all the details of your Lotusmiles account at your fingertips
We currently support following languages: English, Vietnamese, Japanese, Korean, French, German, Russian, Simplified Chinese, Traditional Chinese.
Download Vietnam Airlines app now and explore the world your way!
Your feedback is important to us! We are happy to have your review to help us improve and continue enhancing your experience via our Vietnam Airlines app.
1. Best airfare deals, additional services, and exclusive offers for App users are updated everyday
2. Book ticket easily in a few simple steps with multiple payment options
3. Get the latest flight updates at a glance and never miss your flight by simply allowing us to send notifications to your mobile device.
4. No more queuing at the kiosk, check in via App and simply save your boarding pass offline and you are ready to go!
5. Use booking reference to download movies and enjoy watching offline throughout your journey
6. Review and update all the details of your Lotusmiles account at your fingertips
We currently support following languages: English, Vietnamese, Japanese, Korean, French, German, Russian, Simplified Chinese, Traditional Chinese.
Download Vietnam Airlines app now and explore the world your way!
Your feedback is important to us! We are happy to have your review to help us improve and continue enhancing your experience via our Vietnam Airlines app.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
Data can’t be deleted
Ratings and reviews
2.8
12.1K reviews
Raquel Cadriel
- Flag inappropriate
18 October 2025
I am unsure if US or non Vietnam residents have the same issue. When booking flights through the app, the flight information is not easily accessible. The only way to look up the information is by entering the confirmation or ticket number. I reached out to the customer service department via the chat option. The delay in response is horrible. The chat will restart with a new agent due to time out, which, again, it's due to the horrible response time. Customer service needs to improve.
1 person found this review helpful
VIETNAM AIRLINES JOINT STOCK COMPANY
20 October 2025
We're sorry for the inconveniences you've experienced. We continuously improve our app and your feedback plays a big part in ensuring best experience for our users. Please share us the details of your issue through email onlinesupport@vietnamairlines.com to help us know how best to support you. Thank you
Nathaniel Lewis
- Flag inappropriate
25 August 2025
I was so excited as a Viet Kieu to have a Vietnam Airlines flight for the first time ever. This app is extremely behind and dysfunctional. I'm unable to even login because of the weirdest and abnormal error "Telephone number must start with O, please check again." It's almost like the developers are sabotaging the app because this in no way makes sense, and this isn't even an error code that would show up. I had to book through Chase Bank, and I recommend others go through theirs.
4 people found this review helpful
Dhanno
- Flag inappropriate
21 October 2025
Vietnam airlines should stop promoting an app which is in beta version. It just doesn't connect to server. I downloaded recently and had been trying since then to move past the opening screen. I m a lotus member. Useless app, waste of time struggling to use. Withdraw the app, and upload after all bugs are fixed. Airline should try it themselves and then upload fully working app and don't waste energy and time of international travellers by misleading them to use such useless app.
What's new
For your better convenience, let’s check out our update:
- Bug fixes and performance improvements. Bye bye bugs!
- We are always working to make the app faster and more stable.
Stay tuned to get the best Vietnam Airlines App experience!
- Bug fixes and performance improvements. Bye bye bugs!
- We are always working to make the app faster and more stable.
Stay tuned to get the best Vietnam Airlines App experience!
App support
About the developer
VIETNAM AIRLINES JSC
helpdesk.it@vietnamairlines.com
No. 200, Nguyen Son Street,
Bo De Ward,
Hà Nội
Vietnam
+84 905 887 703
