
SLF 509
the only thing I find more useless than this app what is the number to support around it. the system works fine at the airport when scanning my eyes but I cannot get into the app. Put in my mobile number, that doesn't work, put in about 5 email possibilities, they don't work. you click support, major Bank tier mobile number and email option. the online help system is absolute trash. No reset option.
6 people found this review helpful

Gary Feldman
After filling out lots of forms - worked initially. Then, next day, when I needed it to visit a doctor, it kept popping up with an "opps, try again, something went wrong" error. Texted support, and told to uninstall and reinstall. Still didn't work. Told to take a screen shot of the error (which their privacy settings would not allow - hmmmm, think they might have known that?) Then told they might have a tech issue on their end - I should try again in a few hours!!! And that doctor appoint?
152 people found this review helpful

Dr. Luke Molitor
Terrible app. Uploaded my vaccine information, and 2 weeks later it was gone. Was told they are having "issues," and to re-upload it. However, you can't re-upload it when traveling, and you uploaded this information to the app so wouldn't have to bring a card with you. Defeats the purpose. Now cannot enter the venue. Very unreliable. Do not recommend. Support was lackluster at best. Makes me rethink keeping my CLEAR membership. 1/5
128 people found this review helpful