
Harlie Boykin
worst app. machines never work, app never works, and we get the run around when trying to get help. i have had the account double charged before only to never get a refund. My apartments just switched to an even worse app and we didnt know, so my husband put 20$ on this, leaving us at 26$. not holding my breathe we will get a refund seeing as we'd isn't get one before when it was a mistake on their end. if you have the option just use frickin quarters.
18 people found this review helpful

Susan Cyr-Ducharme
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app sucks!! worked ok for about a year or so... then took about five tries to get it to work each time after that. customer service is a joke! Can't understand what they say! Just use quarters!!!..... update... uninstalled and reinstalled three times like they suggested I do, won't load, tried it three times, totally pissed off! LOST ALL MY CREDITS! calling customer service one more time see what happens if they give me my credits back! DON'T WASTE YOUR TIME OR MONEY MONEY!!
2 people found this review helpful

Checed Rodgers
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App worked for a couple years at my current location. About 2 months ago, app logged me out, would not allow me to log back in or change my password. It just hangs. Customer service is unresponsive. I have no way to use the app. Even when the app worked, I had to try 3-5 times every time I went to do laundry before it would connect to the machines. A miserable experience start to finish.
2 people found this review helpful